Privacy Policy

Last updated: January 31, 2026
We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect information you provide when you create an account, make purchases, or contact support.
Name and contact information (email, phone, address)
Payment information (processed securely through payment partners)
Business information (restaurant name, GSTIN, FSSAI)
Usage data and analytics
Device and browser information

2. How We Use Your Information

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to comments and questions
Analyze usage patterns to improve experience
Protect against fraudulent activity

3. Information Sharing

We do not sell your personal information. We may share with:
Service providers who assist operations
Professional advisors (lawyers, accountants)
Government authorities when required by law
Business partners with your consent

4. Data Security

256-bit SSL encryption for all transmissions
Regular security audits and penetration testing
Secure data centers with 24/7 monitoring
Role-based access control
Automatic data backups

5. Your Rights

Access and receive a copy of your data
Rectify inaccurate or incomplete data
Request deletion of your data
Object to processing of your data
Data portability to another service
Withdraw consent at any time

Contact Us

For questions about this privacy policy:
Email: privacy@kodserve.comAddress: 123 Tech Park, Bangalore, Karnataka 560001