KodServe

Refund Policy

Last updated: January 31, 2026

100% Satisfaction Guarantee

If you're not satisfied within the first 14 days, we'll refund your payment in full. No questions asked.

14-Day Free Trial

All new accounts get a 14-day free trial with complete access:
Full access to all features
No credit card required
Cancel anytime
Data retained for 30 days after trial

Refund Timeline

PeriodMonthlyAnnual
Within 7 days100% refund100% refund
8-30 daysProrated at discretion100% refund
After 30 daysNo refundProrated minus discount

Service Level Credits

In case of service outages exceeding our SLA:
Uptime below 99.9%10% of monthly fee
Uptime below 99.5%25% of monthly fee
Uptime below 99.0%50% of monthly fee

How to Request a Refund

1
Email billing@kodserve.com with your account details
2
Include your reason for the refund request
3
Provide your preferred refund method
4
Allow 5-7 business days for processing

Questions About Refunds?

Email: billing@kodserve.comPhone: +91 80 1234 5678